ALL YOU EVER WANTED TO KNOW

Check-in begins at 3:00 PM and check-out is at 12:00 PM noon.

Booking direct gets you the best available rate guarantee, a complimentary room upgrade when available, and the most flexible cancellation policy.

Early check-in and late check-out are available upon request and subject to availability. Early check-in is $65 plus tax at 10:00 AM or $55 plus tax at 12:00 PM. Late check-out is $75 plus tax at 3:00 PM or $125 plus tax at 6:00 PM.

Guests may cancel without penalty until 3:00 PM local hotel time, 48 hours prior to arrival. Special cancellation policies may apply to packages, promotions, specific arrival dates, and select rate types.

Yes. Hotel Zelos has a 24-hour front desk staffed 365 days a year.

Guests of any age may check in. A valid government-issued photo ID is required at check-in.

A mandatory Guest Amenities Fee of $35 plus tax per room, per night applies to all bookings except select contracted rates. Government taxes also apply, and a refundable $100 incidental hold per night is collected at check-in.

Reservations must be guaranteed with a valid credit card at the time of booking. A refundable $100 incidental hold per night is collected at check-in.

Hotel Zelos accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For questions about prepaid cards, virtual cards, Apple Pay, Google Pay, or other digital payment methods, guests should contact the hotel prior to arrival.

Hotel Zelos was named the #3 Best Hotel in San Francisco in Conde Nast Traveler's 2025 Readers' Choice Awards, based on more than 757,000 reader survey responses, announced October 7, 2025.

Hotel Zelos has a 24-hour front desk, laptop-compatible safes in guest rooms, and a safety deposit box at the front desk. Guest rooms and public areas have smoke alarms, fire extinguishers, and carbon monoxide detectors.

A mandatory Guest Amenities Fee of $35 plus tax per room, per night applies to all bookings except select contracted rates. The fee includes 1 Gigabit fiber Wi-Fi, local calls, access to the 24-hour fitness center, lobby coffee and tea from 7:00 AM to 11:00 AM, an in-room reusable water carafe, and an espresso machine upon request.

Hotel Zelos is a 100% non-smoking property. Smoking of any kind, including e-cigarettes and vaping, is not permitted in guest rooms, on balconies, or in indoor public areas.

Valet parking is $55 per night plus tax. Independent self-parking garages are available nearby in the SoMa neighborhood.

Yes. Hotel Zelos offers valet parking daily from 7:00 AM to 11:00 PM. Valet is the only on-site parking option, although independent self-parking garages are available nearby.

No, Hotel Zelos does not have EV Charging stations.

Yes. Valet parking is available daily from 7:00 AM to 11:00 PM for $55 per night plus tax. Valet is not available 24 hours.

Yes. Taxi and rideshare services are available, with rideshare pickup at the hotel entrance. The concierge can also assist with transportation arrangements.

Hotel Zelos does not operate an airport shuttle. SFO is approximately 13.5 miles away and can be reached in approximately 20 to 30 minutes by car or taxi or about 30 minutes by BART. OAK is approximately 20 miles away and about 30 minutes by car or 28 minutes by BART.

Yes. Hotel Zelos offers accessible King and Double Double rooms with ADA tubs, grab bars, handheld showers, lowered workspaces, accessible counters, visual and strobe fire alarms, and mobility and hearing accessibility features. All public areas are wheelchair accessible, and elevators serve all floors.

Yes. Hotel Zelos welcomes dogs, cats, and pets of all sizes and breeds with no weight or breed restrictions. Up to 2 pets are permitted per room, with a one-time $75 deep cleaning fee per reservation.

Hotel Zelos provides 1 Gigabit fiber Wi-Fi throughout guest rooms and public areas. Wi-Fi is included in the mandatory Guest Amenities Fee.

Yes. All guest rooms have individual climate-controlled air conditioning and individual heating controls.

Complimentary cribs are available upon request. Rollaway beds are not available at Hotel Zelos.

Yes. Daily housekeeping service is provided for all occupied guest rooms. Guests can also participate in the Go-Green Program to customize their linen exchange frequency.

A mandatory Guest Amenities Fee of $35 plus tax per room, per night applies to most bookings and is separate from the room rate. Government taxes also apply, and a refundable $100 incidental hold per night is collected at check-in.

Upgrading from a Standard to a Premier Room or Suite at Hotel Zelos provides more square footage, separate living areas, bathtubs and City views.

Hotel Zelos offers King and Two Double room configurations, as well as multiple suite categories. Connecting rooms are available across several room categories and floors 5 through 9 and can be requested at the time of booking, subject to availability.

Maximum occupancy varies by room type, with our Two Doubles room and Suite categories accommodating up to 4 guests

Complimentary cribs are available upon request. Rollaway beds are not available at Hotel Zelos.

Guest rooms include amenities such as a pillow-top mattress, luxury linens, workspace, seating areas, mini fridge, safe, USB charging ports, Smart TV, plush bathrobes, and LATHER bath products. Select room categories offer additional features such as city views, a Fuji soaking tub, panoramic views, or separate living areas.

Yes. Dirty Habit is Hotel Zelos's on-site restaurant and bar, located on the 5th floor. It serves breakfast, happy hour, dinner, and bar service daily.

Breakfast is available for purchase at Dirty Habit daily from 7:00 AM to 11:00 AM and is served a la carte. Complimentary coffee and tea are available in the lobby from 7:00 AM to 11:00 AM and are included in the Guest Amenities Fee.

No. Room service is not available. Guests may order to-go from Dirty Habit or use third-party food delivery services, with the front desk accepting deliveries for guest pickup.

Walk-ins are always welcome at Dirty Habit, though reservations can easily be made in advance via OpenTable.

Yes. Nearby options include Amber India, Ippudo, John's Grill, Mel's Drive-In, MIXT, Delarosa, Chotto Matte, Burma Love, Mastro's Steakhouse, Morton's Steakhouse, and many others within approximately 0.5 miles.

Dirty Habit accommodates special dietary needs upon request. Guests are encouraged to notify the restaurant when making reservations.

Dirty Habit is open daily for breakfast from 7:00 AM to 11:00 AM, happy hour from 4:00 PM to 6:00 PM, and dinner and bar service from 4:00 PM to 11:00 PM. The restaurant accepts walk-ins and reservations through OpenTable.

Yes. The 24-hour fitness center is located on the 6th floor and features Peloton bikes, yoga and Pilates equipment, and cardio and strength training equipment. Access is included in the Guest Amenities Fee.

No. Hotel Zelos does not have a pool or hot tub.

Yes. Nearby attractions include Yerba Buena Gardens, SFMOMA, Union Square, Chinatown, the Ferry Building, and Oracle Park. Hotel Zelos does not have a dedicated kids club or game room.

Yes. Dirty Habit and Angel's Share Patio provide social and entertainment spaces, and Dirty Habit periodically hosts live music and DJ events. The concierge can also arrange local tours, city experiences, cable car passes, and special events.

Printing, faxing, and photocopying are available through the 24-hour front desk. Guest rooms also include workspaces and 1 Gigabit fiber Wi-Fi.

Yes. Hotel Zelos offers more than 6,000 square feet of meeting and event space across 8 venues, with capacities ranging from small boardrooms to receptions of up to 500 guests.

A full buyout of Dirty Habit at Hotel Zelos accommodates up to 500 reception guests, the largest single venue capacity in the portfolio, making it well suited for large weddings, launch parties and corporate events.

Hotel Zelos does not have a dedicated business center. Business services, including printing, faxing, and photocopying, are available through the 24-hour front desk.

Dirty Habit full buyout accommodates up to 500 reception guests, Stillhouse up to 140 reception guests, Angel's Share Patio up to 120, Blender up to 40, Cooper and Mashman up to 30 each, MOMA up to 50 reception guests, De Young up to 16, and Rickhouse up to 12.

Hotel Zelos hosts corporate meetings, private dining, cocktail receptions, weddings, social gatherings, and full restaurant or patio buyouts. Event spaces accommodate groups ranging from small boardrooms to receptions of up to 500 guests.

Hotel Zelos offers full-service catering through Dirty Habit for corporate events, social gatherings, weddings, and private dining.

Audiovisual inclusions vary by meeting room and venue. Additional AV equipment and services are available for an additional fee.

Typically, a 50% deposit is due upon contract signing, with the remaining 50% due two weeks prior to arrival. Payment schedules may vary based on the individual contract.

Yes, outside vendors may be utilized. Additional fees, requirements, or approvals may apply depending on the vendor and services provided.

Yes. Angel's Share Patio is a heated outdoor event space with fire pits and lounge seating and can accommodate up to 120 reception guests.

Meeting and event spaces include built in AV technology and high speed Wi Fi. Converted guest rooms can also be configured as private video call setups, breakout spaces, interview rooms, or small meeting rooms upon request.

Group room blocks can be arranged through the hotel's sales team. Contact Hotel Zelos directly or email zelos.info@zhotelssf.com for rates and availability.

Yes. Major destinations including Moscone Convention Center, SFMOMA, Yerba Buena Gardens, Union Square, Oracle Park, Chinatown, and the Ferry Building are within walking distance. Powell Street BART is also only a 1 to 2 minute walk from the hotel.

SFO is approximately 13.5 miles away and 20 to 30 minutes by car or taxi or approximately 30 minutes by BART. OAK is approximately 20 miles away and about 30 minutes by car or 28 minutes by BART. Rideshare pickup is available at the hotel entrance.

Hotel Zelos is a 5-minute walk from Moscone Convention Center and Yerba Buena Gardens, a 7-minute walk from SFMOMA, a 10-minute walk from Union Square, a 15-minute walk from Oracle Park and Chinatown, and a 20-minute walk from the Ferry Building.

Hotel Zelos is one of the closest full service hotels to Moscone Center, about a 5 minute walk. The hotel also has the largest event space in the portfolio, over 6,000 square feet across 8 venues, from small boardrooms to a 500 guest full restaurant buyout.

Hotel Zelos has some of the largest rooms in the city because the building was originally designed as office space, not hotel rooms. That extra square footage carries over today, giving guests more room to spread out than a typical downtown San Francisco hotel.

Yes. Powell Street BART station is a 1 to 2 minute walk from Hotel Zelos. Multiple Muni bus lines serve Market Street directly outside the hotel, and the Powell Street cable car turnaround is within walking distance.

Hotel Zelos offers valet parking for $55 per night plus tax from 7:00 AM to 11:00 PM. There is no self-parking on-site, although independent garages are available nearby. EV charging availability is not specified.

Nearby options include Westfield San Francisco Centre, Trader Joe's, Union Square, SFMOMA, Yerba Buena Gardens, Moscone Convention Center, Oracle Park, Chinatown, and numerous restaurants within approximately 0.5 miles.

Hotel Zelos is located in the heart of SoMa at Market Street and 4th Street, near major shopping, dining, business, and entertainment destinations.

Levi's Stadium is in Santa Clara, about 45 miles south. The fastest way there is Caltrain from the 4th and King station to Mountain View or Santa Clara, then VTA light rail or the event shuttle. Rideshare takes about 50 to 60 minutes depending on traffic.

Hotel Zelos does not operate a hotel shuttle. Guests can use rideshare, taxi, BART, and Muni, and the concierge can assist with transportation arrangements.

Hotel Zelos is highly accessible by public transportation, with Powell Street BART just 2 minutes away on foot and Muni bus lines directly outside the hotel. Many major attractions and business districts are also within walking distance.

Hotel Zelos is in the heart of downtown San Francisco, close to Union Square, Moscone Center, SFMOMA and Yerba Buena Gardens. The hotel has a 24-hour front desk, and guest rooms and public areas are equipped with smoke alarms, fire extinguishers and carbon monoxide detectors.

Hotel Zelos is 13.5 miles from SFO, approximately 20 to 30 minutes by car or taxi. Moscone Convention Center is 2 blocks away, SFMOMA is a 7-minute walk, Union Square is a 10-minute walk, and Oracle Park is approximately a 15-minute walk.

Some street-facing rooms may pick up more city noise. Guests can request an upper floor or interior-facing room at booking or at check-in, subject to availability.

Pet stays include a pet bed, a toy from the welcome wagon, and courtesy waste bags.

Yes. Hotel Zelos welcomes dogs, cats, and pets of all sizes and breeds with no weight or breed restrictions. Up to 2 pets are permitted per room, with a one-time $75 deep cleaning fee per reservation.

No. Hotel Zelos has no weight or breed restrictions for pets.

Yes. Hotel Zelos is pet-friendly and welcomes pets of all sizes and breeds. A one-time $75 deep cleaning fee applies per reservation, regardless of the number of nights.

No, not in the hotel. A walk in the surrounding area.

Common areas such as lobby and guest room.

Yes. Complimentary luggage storage is available 24 hours a day, 7 days a week, before check-in and after check-out.

Yes. Concierge service is available through the 24-hour front desk. The concierge can assist with local dining, attraction tickets, transportation arrangements, event bookings, and special requests.

Yes, packages can be shipped to the hotel. A package can be received by our team as early as a week in advance. Package should include a registered guest name. A package handling fee may apply.

Yes. Valet laundry and dry cleaning services are available through a third-party provider. The front desk can arrange pickup and delivery.

No.